Everything you need to know about Tyro Health (formerly Medipass)

My Appointments

Last Update a year ago

To see a list of participating funds, please see Tyro's website


Before you can process an online health fund claim, you'll need to sign up first for a free Tyro account. You can do so here.


When signing up with Tyro, please ensure you ask them to allow in-person payments. By default, this is not enabled, which forces your clients to pay the gap payments through them. The payment processing rates for payments via Tyro are higher than when processed through My Appointments. 


The above video will take you through the complete flow of setting up Tyro Health and processing health fund claims in My Appointments once your digital claims have been enabled by Tyro Health. For step-by-step instructions with images, please see the following articles:


Connecting your API key

Processing a claim

HICAPS item codes

Troubleshooting

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